Digital and Social Media Manager

Reports to: General Manager or their designate
Department: Marketing
Location: Beamsville, ON
Job Type: Full Time

About Bench Brewing:
Located in the heart of Niagara’s wine country, the Bench brewery is located on the site of the historic Maple Grove Public School in Beamsville, Ontario. Our brewery is a place for our guests to relax, learn, and experience the craft of brewing beer.

The Bench Brewing campus sits across eight beautiful acres of farmland and features a 50hL brewing system, a tap and tasting room, a beer garden, a ‘funk house’ for our wild ale and barrel fermentation program, and our very own hops field.

Our property houses a beautiful catholic church built in 1938 that has been converted to the Fieldstone at Bench facility. It has an indoor seating capacity of approximately 70 guests and during the warmer seasons the events lawn can seat up to 225 guests.

Bench is a certified B Corporation and strives to be a leader in sustainability, having achieved a zero-wastewater footprint and Carbon Neutral certification by Radicle Climate Smart.

The Role:
The Digital & Social Media Manager will oversee all digital and social platforms for both Bench Brewing in Niagara and our strategic partner, Henderson Brewing, located in the Lower Junction area of Toronto. The successful candidate will be supporting key functional stakeholders at both Bench and Henderson to ensure timely execution of digital projects. The ultimate mandate of the Digital & Social Marketing Manger is to create and deliver break-through written and visual content and to ensure high levels of engagement across all digital touchpoints.

Responsibilities:
• Develop and own the organic social media strategies for both Bench and Henderson, ensuring that it contributes to the achievement of business goals.
• Create a robust content calendar and execution plan that incorporates input from key stakeholders at Bench and Henderson (brewing, sales, hospitality, and events) to produce a unified, coherent, and distinct social presence across all platforms for both brands.
• Stay at the forefront of social media tactics and techniques to test new ideas to continuously engage Bench and Henderson consumers.
• Plan, produce and execute polished, engaging written and visual content for all of Bench and Henderson’s digital mediums, including websites, e-newsletter campaigns, and all social media platforms (Instagram, Meta, Twitter, TikTok, LinkedIn, etc.).
• Engage with social media followers and respond to comments and direct messages in a timely manner. This will require flexibility in the work schedule to provide timely feedback during the day, nights and weekends.
• Working with the Bench and Henderson retail and ecommerce teams, manage the Instagram and Facebook / Meta shop catalogs.
• Develop, track, measure, and report Key Performance Indicators (KPIs) for all digital campaigns.
• Support and administrate any potential digital marketing budgets including paid boosts or other social led activations.

Qualifications:
• A post-secondary degree or diploma in in communications, marketing, or a related field.
• 3-5 years' progressive experience in social media planning, production, and execution in a consumer brand building environment.
• Extensive experience managing multiple B2B/B2C digital and social media accounts.
• Website design experience, specifically with Shopify / PageFly, highly preferred.
• Experience in the food and beverage industry, specifically beverage alcohol is considered a strong asset.
• Proficient in Canva and other digital design software preferred.
• Powerful writing and editing skills with experience optimizing content for individual platforms and audiences.
• Public relations and customer service experience considered a strong asset.
• Both a creative and strategic thinker with experience executing content creation, storytelling, and digital/social media planning.
• Understands and relishes the opportunity to work with cross-functional team across two partner brands in Bench and Henderson.
• Self-motivated with strong project management skills.
• Strong verbal and written communication skills.
• Strong understanding of MS Office suite of programs, including Outlook, Teams, Excel, and PowerPoint.
• The ability to thrive in a fast-paced environment through multitasking, prioritizing, and managing time proactively, independently, and effectively.
• The drive to win as a team – collaborating to achieve success is what we do here at Bench.
• A willingness to lift the occasional keg or case of beer!

Work Arrangements:
A vehicle and regular weekly travel are required for this role. The successful candidate will be expected to take in-person meetings and develop digital content at both the Bench brewery and taproom in Beamsville, ON and the Henderson brewery and taproom in Toronto, ON. Some remote work is possible. Days off may fluctuate as some evening and weekend work will be required for social media content development needs.

If you have the entrepreneurial spirit and are motivated to work in a fast-paced, fun environment with like-minded people who love what they do, we want to hear from you!

Bench Brewing Company is an equal opportunity employer. We value workplace diversity and inclusion and are committed to providing employees with a work environment free from discrimination and harassment. Our hiring decisions are made based on candidate qualifications, competence, merit, and business needs. Requests for accommodation can be made at any stage of the recruitment process by contacting Human Resources.

HEAD BREWER

Reports to: Director of  Brewing and Beverage Operations
Department: Production
Location: Beamsville, ON  
Job Type: Full Time   

About Bench Brewing:

Located in the heart of Niagara’s wine country, the Bench brewery is located on the site of the historic Maple Grove Public School in Beamsville, Ontario. Our brewery is a place for our guests to relax, learn, and experience the craft of brewing beer. The Bench Brewing campus sits across eight beautiful acres of farmland and features a 50hL brewing system, a tap and tasting room, a beer garden, a ‘funk house’ for our wild ale and barrel fermentation program, and our very own hops field. Bench is a certified B Corporation and strives to be a leader in sustainability, having achieved a zero-wastewater footprint and Carbon Neutral certification by Radicle Climate Smart.

The Role:   

Reporting to the Director of Brewing & Beverage Operations, the Head Brewer plays an integral part of the day-to-day production operations at Bench. The successful candidate will gain valuable hands-on experience in a fast paced and innovative craft brewery.  

Responsibilities and Duties:

• Lead and manage our team of brewers 

•Oversee beer & beverage production from grain to BBT in three brewing spaces: clean side, funk side & pilot system 

• Ensure processes are followed to deliver consistent, high-quality beer to the packaging team 

• Support the integration of new equipment, technology, and processes to improve product quality, efficiency, brewery capacity, brewer safety etc. 

• Be a safety role model and work with the JHSC and the Operations Team to implement safety improvements and drive safety culture 

• Collaborate cross-functionally to continuously improve processes at our brewery 

 • Ensure all brewing processes and related inventory movement is captured in our ERP system 

• Responsible for coordinating maintenance for brewing equipment 

• Drive sustainability initiatives in the brewing department, including side-streaming and water reduction for our wastewater system 

• Work within established budgets and provide documentation for financial record keeping 

• Be an ambassador for Bench Brewing Company - support tours & training, connect with customers, participate in events etc. 

 Qualifications:

• 5+ years professional brewing experience 

• 3+ years leadership/management experience 

• Other beverage alcohol (cider/wine/spirits) or non-alcohol experience is an asset 

• Excellent communication and listening skills 

• Strong organizational skills and the ability to balance many tasks simultaneously 

• A continuous improvement mindset and a proven track-record in collaborative problem solving 

• Flexibility and the ability lead through change 

• Passion for our beer, our brewery & sustainability

If you have the entrepreneurial spirit and are motivated to work in a fast-paced, fun environment with like-minded people who love what they do, we want to hear from you!

Bench Brewing Company is an equal opportunity employer. We value workplace diversity and inclusion and are committed to providing employees with a work environment free from discrimination and harassment. Our hiring decisions are made on the basis of candidate qualifications, competence, merit and business needs. Requests for accommodation can be made at any stage of the recruitment process by contacting Human Resources.

Marketing Manager

Reports to: General Manager
Department: Marketing
Location: Beamsville, ON
Job Type: Full Time

About Bench Brewing:
Located in the heart of Niagara’s wine country, the Bench brewery is located on the site of the historic Maple Grove Public School in Beamsville, Ontario. Our brewery is a place for our guests to relax, learn, and experience the craft of brewing beer.

The Bench Brewing campus sits across eight beautiful acres of farmland and features a 50hL brewing system, a tap and tasting room, a beer garden, a ‘funk house’ for our wild ale and barrel fermentation program, and our very own hops field.

Our property houses a beautiful catholic church built in 1938 that has been converted to the Fieldstone at Bench facility. It has an indoor seating capacity of approximately 70 guests and during the warmer seasons the events lawn can seat up to 225 guests.

 Bench is a certified B Corporation and strives to be a leader in sustainability, having achieved a zero-wastewater footprint and Carbon Neutral certification by Radicle Climate Smart.

The Role:
Reporting to the General Manager, the primary role of the Marketing Manager is to be the project manager for all marketing initiatives related to the commercial trade, our taproom and brewery, as well as our Fieldstone event venue. The Marketing Manager will also work with our brewing team and serve as project manager to bring new innovation products to market. This role will also oversee all digital platforms, including the Bench and Fieldstone websites and all social media accounts.

Responsibilities:
• Lead and manage our in-house Graphic Designer in developing new packaging design and marketing tools like posters, banners, and other promotional materials.
• Collaborate with our Digital & Social Media Manager to develop strong content and communication calendars for Bench and Fieldstone and support with all elements of digital community engagement.
• Utilizing our database systems (like MailChimp and HubSpot), lead the development and delivery of all B2B and B2C newsletters.
• Partner with the Taproom & Hospitality team for on-site consumer loyalty-building initiatives like our Entrenched in Bench beer club, executing events and festivals, and driving sales through our retail and ecommerce business.
 • Working closely with our Production and Operations teams, serve as the key project manager when building our innovation pipeline and new product release schedules from research and development through to commercial launch. This includes supporting supplier relationships and adhering to project budgets. • Support the development and lead the execution of our annual brand plans, including any required budget management.
• Support the sales team in the development of trade marketing tools and trade programs that effectively bring our brand to life in both the retail and on-premise channels.
• Serving as project manager to support our sponsorships, membership associations, charitable organizations, and other community outreach initiatives.
• Support our strategic partnership with Henderson Brewing in finding new, collaborative ways of working together and growing broth brands.
• Driving in-house expertise on the evolving Canadian legal and regulatory landscape as governed by the provincial liquor boards and the provincial alcohol and gaming commissions. This includes a thorough understanding of all mandatory packaging requirements and considerations for all consumer-facing communications.

Qualifications:
• A post-secondary degree, in marketing, advertising, business, or related field.
• 3-5 years of direct and progressive work experience in a marketing capacity.
• Excellent understanding of consumer marketing concepts. • Both an analytical and creative approach to building brands in a competitive landscape.
• Experience in the consumer-packaged goods industry. Alcoholic beverage experience is a strong asset.
• Demonstrated success in launching new products and bringing them to market in a commercial retail environment.
• Exceptional project management skills. Project management certification and/or expertise with project management systems considered a strong asset.
• A proven problem solver with the ability to manage multiple project simultaneously. Excellent planning and organizational skills are vital.
• Demonstrated success in the digital space - social media, digital advertising, and content development are core pillars of our marketing efforts.
• Strong verbal and written communications skills, including the ability to ‘tell the story’ insightfully and effectively. Presenting plans and pitching new ideas to cross-functional stakeholders (both formally and informally) are key elements of the role.
• Familiarity with electronic marketing and communication platforms (MailChimp, HubSpot). Basic knowledge of website design also desirable.
• Strong understanding of MS Office suite of programs, including Outlook, Teams, Excel, and PowerPoint.
• The ability to thrive in a fast-paced environment through multitasking, prioritizing, and managing time proactively, independently, and effectively.
• The drive to win as a team – collaborating to achieve success is what we do here at Bench.
• A willingness to lift the occasional keg or case of beer!

If you have the entrepreneurial spirit and are motivated to work in a fast-paced, fun environment with like-minded people who love what they do, we want to hear from you!

Bench Brewing Company is an equal opportunity employer. We value workplace diversity and inclusion and are committed to providing employees with a work environment free from discrimination and harassment. Our hiring decisions are made based on candidate qualifications, competence, merit, and business needs. Requests for accommodation can be made at any stage of the recruitment process by contacting Human Resources.

Material Handler/Shunt Driver

Reports to: Logistics Manager
Department: Logistics
Location: Beamsville, ON
Hours: 9:00 am - 5:30 pm

About Bench Brewing:
Located in the heart of Niagara’s wine country, the Bench brewery is located on the site of the historic Maple Grove Public School in Beamsville, Ontario. Our brewery is a place for our guests to relax, learn, and experience the craft of brewing beer.

The Bench Brewing campus sits across eight beautiful acres of farmland and features a 50hL brewing system, a tap and tasting room, a beer garden, a ‘funk house’ for our wild ale and barrel fermentation program, and our very own hops field.

Our property houses a beautiful church built in 1938 that has been converted to the Fieldstone at Bench facility. It has an indoor seating capacity of approximately 70 guests and during the warmer seasons the events lawn can seat up to 225 guests.

Bench is a certified B Corporation and strives to be a leader in sustainability, having achieved a zero-wastewater footprint and Carbon Neutral certification by Radicle Climate Smart.

The Role:
Reporting to the Logistics Manager, the primary role of the Material Handler/Shunt Driver is to ensure the safe operation of Bench’s commercial vehicles in shunting pallets of beer and brewing materials between the brewery and our off-site warehouse. Other responsibilities include inventory counts, vendor pickups, special event drop-offs, and general warehouse support.

Responsibilities:
• Safely shunting and tracking daily finished packaging runs from the brewery to our warehouse.
• Driving a forklift or using an electric pallet jack as needed (loading and unloading pallets for workers/employees).
• Ensure that raw materials and finished goods are stored safely and accurately within our warehouse or brewery.
• Perform physical inventory by counting and verifying quantity of finished products against pick slip.
• Transferring pallets of cans/trays and other materials based on needs of production.
• Load, stack, and secure items safely into position on the truck to prevent damage during travel routes.
• Performing pre-trip and post-trip inspections on truck daily to ensure vehicle is in optimal working condition then communicate any issues with Manager.
• Ensuring compliance with all Bench warehouse safety principles and procedures.
• Maintaining a clean driving record and operates vehicle in a safe and lawful manner.
• The ability to backfill and help with Production or Warehouse Team. Complete daily driver logs.
• Prioritize trailer moves to support warehouse efficiencies and optimize yard occupancy.

Qualifications:
• Must have clean and valid G class license. A clean and valid DZ/AZ license is considered an asset.
• Must have forklift certification or be willing to get one.
• Minimum one year of experience in a logistics role, ideally in beer or other consumer packaged goods.
• Strong communication and documentation skills.
• Past experience driving a Hino is considered an asset.
• Truck driving/delivery experience a strong asset.
• Prior warehouse and/or forklift operations experience.
• Willing and able to work flexible hours.
• Physically able to lift and manipulate heavy objects (over 50lb).
• The drive to win as a team – collaborating to achieve success is what we do here at Bench.

If you have the entrepreneurial spirit and are motivated to work in a fast-paced, fun environment with like-minded people who love what they do, we want to hear from you! Bench Brewing Company is an equal opportunity employer. We value workplace diversity and inclusion and are committed to providing employees with a work environment free from discrimination and harassment. Our hiring decisions are made based on candidate qualifications, competence, merit, and business needs. Requests for accommodation can be made at any stage of the recruitment process by contacting Human Resources.

RETAIL ASSOCIATE

Reports to: Hospitality Manager
Department: Kitchen
Location: Beamsville, ON

About Bench Brewing:
Located in the heart of Niagara’s wine country, our farmhouse brewery is located on the site of the historic Maple Grove Public School in Beamsville, Ontario. Our brewery is a place for our guests to relax, learn, and experience the craft of brewing beer. The Bench Brewing Campus sits across eight beautiful acres and will feature a 50hL brewing system, a tap and tasting room, a beer garden, a ‘funk house’ for our wild ale and barrel fermentation program, and our very own hops field.

The Role:

Reporting to the Hospitality Manager, the primary role of the Retail Associate is to deliver an exceptional experience to all brewery guests with authentic and enthusiastic hospitality. The Retail Associate will be the first point of contact with guests and as such will deliver a Bench’s Best first impression.

Responsibilities:

• Greet and communicate with guests as an ambassador of Bench Brewing Company and our community

• Maintain a thorough knowledge of all Bench retail items

• Be a product expert on all Bench beer and assist guests in selecting beer that will best suit their tastes and needs

• Proactively make recommendations and suggestions to assist guests in their shopping experience

• Assist in the fulfillment of curbside and online orders

• Participate in regular beer tastings and information sessions to maintain an exceptional knowledge of all Bench Brewing products

• Retail opening & closing duties, including stocking, moving furniture, cleaning and side duties

• Escalate and communicate guest complaints to supervisors for prompt and effective service recovery

• Accurately punch in and process payment transactions through the retail POS system 

 • Assist in monthly inventory 

 • Participate in the execution of events (at times off-site events)

• Other duties as required

Qualifications:

• The drive to win as a team – collaborating to achieve success is what we do here at Bench

• 1+ year retail or brewery experience preferred

 • Smart Serve certification is an asset 

 • Possess a fun, professional and positive attitude

• A thirst for knowledge and a desire to constantly be learning about beer and brewing process

• Must be comfortable working outdoors 

 • Available to work evenings, weekends and holidays

• Comfortable standing for 8-10 hours 

 • Must be able to lift a keg or a case of beer

Please send your resume and cover letter to hr@benchbrewing.com

Bench Brewing Company is an equal opportunity employer. We value workplace diversity and inclusion and are committed to providing employees with a work environment free from discrimination and harassment. Our hiring decisions are made on the basis of candidate qualifications, competence, merit and business needs. Requests for accommodation can be made at any stage of the recruitment process by contacting Human Resources.